Usability
There is a happy middle ground where developers can apologize and software can provide the user polite guidance about what to do next. Cooper Journal, ranting on too cute error messages (Wayback Machine)
Only dullards crippled into cretinism by a fear of being thought pretentious could be so dumb as to believe that there is a distinction between design and use, between form and function, between style and substance. Stephen Fry, on Steve Jobs
It’s not about Personal Computer... it’s about *Interpersonal* Computing Tim Berners-Lee, founder of the WWW, quoting Steve Jobs and the actually usable computer
Usability
Apparently splash screens are super-vampires that can haunt users from beyond the grave Jakob Nielsen, on iPad Usability
They’re bloated, user-unfriendly and map to a tired pattern of mass media brands trying vainly to establish beachheads on new platforms without really understanding the platforms at all. Khoi Vinh, on iPad Magazine Apps
Clutter and confusion are not attributes of information, they are failures of design. Edward Tufte, on Windows Phone 7 Series (WP7S)
Usability
People will strive to experience an equal or increasing level of complexity in their lives no matter what is done to reduce it. Tog, The Complexity Paradox
Usability
if you’ve never done any testing, you can typically at least double your conversion rate or other key business metrics. Jakob Nielsen: Anybody Can Do Usability
Usability
We were wrong about the first-time shoppers. They did mind registering. They resented having to register when they encountered the page. Jared M. Spool, The $300 Million Button (Wayback Machine)