People don’t buy products – they buy the benefit
People don’t buy products – they buy the benefit.
One of ZURBlog’s 3 Reasons to Focus On People, Not Products
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A glorified Excel spreadsheet can do what I can but better
I hate the way they’ve taken over the software industry, I hate how they make me feel while I’m using them, and I hate the human-intelligence-insulting postulation that a glorified Excel spreadsheet can do what I can but better. Nolan Lawson in AI ambivalence | Read the Tea Leaves
We are entering the industrial age of the digital age
There will be more software than ever, as its production is automated; we are entering the industrial age of the digital age. But less of this code will be elegant, or considerate, or graceful. Greg Knaus on AI replacing coders, in An Entirely Other Day: Lose Myself
Don't use Al as a cheat-code for critical thinking
Why write (or code) when you have AI? The benefit isn't just the artifact that was created, it is also that it has changed how I talk about it, how I think about it. Jordan Tigani, previously tech lead of Google's BigQuery team and engineer-founder of
When a measure becomes a target
"When a measure becomes a target, it ceases to be a good measure" Goodhart's law